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Newsletter

Terms & Conditions

COMPANY INFORMATION

This web site is owned and operated by:

S.R.Wheatcroft and Son, T/A Wheatcroft Supplies, "Cotswold Rise", Hoo Lane, Chipping Campden. Glos. GL55 6AZ

ORDERING INFORMATION

To order items from this web site, first select the item, then enter the quantity you require, i.e. 1, then click on 'Add to Basket'.

'When you have finished, click on the 'Checkout' button on the order summary page or on 'Basket' Tab at the top right of very page.

If you have any problems with using our web site please contact us, we also accept orders by telephone and post. Contact details are at the bottom of very page.

PAYMENT

All prices are quoted in Pounds Sterling and are inclusive of VAT unless otherwise specified.

All prices are exclusive of postage and packing, unless otherwise stated.

You can pay using most major credit / debit cards and by using PayPal. Or you can pay by cheque. When paying by cheque, we require payment prior to dispatch.

DELIVERY

All delivery prices are calculated on the price of the items in your shopping cart and are quoted for UK Mainland only (unless other options are displayed), as you add items to your shopping cart the delivery price is automatically calculated and can be viewed on the checkout page at any time. The total price shown on the checkout page includes VAT and delivery for the UK Mainland (unless other options are displayed).

For overseas orders we will contact you with a quotation prior to despatch.

You can expect delivery of your goods within 5 working days of your order. If we are unable to deliver your goods within 7 working days we will contact you by email or telephone to arrange a suitable delivery date, or offer a full refund.

If you provide a mobile phone number during the checkout process, you can recieve parcel delivery notifications.

CLAIMS

When you receive goods from S.R.Wheatcroft and Son you shall inspect the goods within a reasonable time after their receipt and you shall notify S.R.Wheatcroft and Son if the goods are rejected. 

GENERAL

All goods sold by S.R.Wheatcroft and Son shall remain their property until fully paid for by the purchaser, notwithstanding that the risk in the goods has passed to the purchaser and notwithstanding that the buyer may not have possession of the goods.

DISCLAIMER

S.R.Wheatcroft and Son make every effort to keep this web site up to date. However, errors can occur and where this happens S.R.Wheatcroft and Son will re-confirm prices prior to dispatching your goods.

INVOICING

A full VAT receipt will be sent with your order.

COMPLAINTS

Should you have a complaint about any product purchased from S.R.Wheatcroft and Son, or about our web site please address this to: complaints@wheatcroftsupplies.co.uk or contact us by post, telephone, fax or in person. We will review and acknowledge your complaint by email or letter within five working days. 

CONTRACT

Automatic confirmation of receipt of your Order does not constitute a Contract between us. A Contract for the Sale of Goods shall only arise on the despatch of the Goods to you.

Your statutory rights are not affected by any of the terms and conditions listed here.